7D/6N – Legends of Xiamen

Xiamen, China

From

$1609.00

Duration

7 days

Overview

Embark on a journey through the cultural heart and coastal beauty of Fujian, where island charm, ancient traditions, and seaside landscapes come together. Begin in Xiamen with a visit to the historic South Putuo Temple and the romantic Gulangyu Island, home to the elegant Shu Zhuang Garden and colonial-era architecture. Discover the scenic Island Ring Road, the martial legacy of Southern Shaolin, and the cultural vibrance of West Street and Xunpu Village. Venture inland to Zhangzhou’s Yunshuiyao to marvel at the UNESCO-listed Tulou, the Huaiyuan, Hegui, and Zhongxing Earthen Buildings, enduring symbols of Hakka ingenuity and community life. Back in Xiamen, explore Jimei School Village, stroll Jiageng Park and Dragon Boat Pool, admire the Sea Pearl Tower, and relax amid the lush Wanshi Botanical Garden. Conclude with the historic Hulishan Fortress, the lively snack streets of Zengcuo’an and Shapowei, and the stunning seaside vistas of Yanwu Bridge. Blending coastal scenery, cultural treasures, and timeless traditions, this tour offers the perfect discovery of Fujian’s heritage and spirit.

Included/Exclude

✓ Airfare to and from Xiamen ✓ Transportation to and fro as per itinerary ✓ Accommodation in high-standard hotel ✓ Meals Everyday: Breakfast, Lunch, Dinner- certain days are excluded from Breakfast or Lunch or Dinner ✓ Entry tickets to all listed attractions ✓ 24/7 Hotline support services
✗ Travel insurance (recommended) ✗ Personal expenses ✗ Optional activities not mentioned in the itinerary ✗ Additional Services ✗ Gratuities for Travel Director, Coach Driver and Local Specialist

Note: All tour package prices are inclusive of return flight tickets, unless otherwise stated.

Accommodation & Amenities

*Actual accommodations may differ from images shown and are subject to availability and arrangement at time of booking.

Private Bathrooms per room
Wireless Internet

Tour Itinerary

Location: Xiamen City, China

Arrive at 19:25 and transfer to Hotel. Enjoy dinner and return to your hotel for a restful night.

Inclusions: Transportation, Hotel, Lunch, Dinner.

Location: Xiamen City, China

The international - style buildings on Gulangyu Island are vivid witnesses of modern history. After the mid - 19th century, overseas Chinese, merchants from different countries built residences, consulates and other buildings here. Styles such as the simplicity of British style, the romance of French style, and the preciseness of German style converged. The exteriors of these buildings are either gorgeous or elegant. They have both exquisite carved decorations and unique arched windows and column designs. Although they have gone through years, they still tell the stories of past Chinese - foreign exchanges and cultural collisions with their unique architectural language, becoming an intuitive window for tourists
to understand the diverse historical culture of Gulangyu Island.

Haitiantangou is a classic architectural complex in the style of the Republic of China on Gulangyu Island, consisting of five villas. The buildings adopt a design that combines Chinese and Western styles. The Chinese - style overhanging eaves and upturned corners are matched with Western - style colonnades and arches. The colors are bright and the decorations are exquisite. The interior not only retains the construction techniques of traditional Minnan red - brick houses but also incorporates elements such as Western - style glass and wood carvings. Folk performances such as Nanyin and puppet shows are often held here. While appreciating the exquisite buildings, tourists can immerse themselves in the charm of Minnan traditional culture. It is a wonderful stop for cultural tours on Gulangyu Island.

Longtou Road is the core commercial street and a food culture business card of Gulangyu Island. The street winds through the island, with shops lined up on both sides. There are not only old shops selling Xiamen - characteristic snacks, such as fragrant fish ball shops and soft and sweet glutinous rice cake stalls, but also literary and fresh cultural and creative shops and coffee houses. In the bustling crowd, Minnan - flavored delicacies and fashionable business forms are intertwined. Whether you taste a freshly - made oyster omelette or choose a souvenir with unique island characteristics, you can find the fireworks and romance belonging to Gulangyu Island on this road.

Shuzhuang Garden was built by Lin Erjia, a wealthy businessman from Taiwan, to miss his hometown. It cleverly utilizes the terrain of Gulangyu Island and takes “hiding the sea” and “complementing the mountain” as the garden - building concepts. In the garden, there is both the delicacy and elegance of Jiangnan gardens, with small bridges, flowing water, pavilions and terraces scattered; and it also incorporates coastal scenery. The long corridor built facing the sea allows you to listen to the waves and watch the tides. The Piano Museum is located here. Precious antique pianos play the melodies of the past. The integration of multiple experiences such as enjoying the garden, listening to the piano, and watching the sea makes tourists immersed in the unique atmosphere intertwined by the poetic garden and the romantic sea view.

Introduction to Gangzaihou Beach in Xiamen Gangzaihou Beach is located in the northwest of Gulangyu Island, Xiamen, adjacent to Shuzhuang Garden. It is one of the most famous coastal leisure resorts in Gulangyu and even Xiamen, renowned for its "soft sand, flat beach, broad sea and beautiful scenery". The beach is about 500 meters long and covers an area of nearly 40,000 square meters. Its sand is as fine as powder, with a light golden color. Stepping on it barefoot is soft and comfortable, and it is not easy to get hot even under the scorching sun in summer. The sea water here is clear and blue with high visibility. Due to the mountain behind blocking the wind and waves, the sea surface is gentle all year round, and there are few rough waves. It is very safe and pleasant for parent-child water play, walking along the waves or sitting quietly to watch the sea. The supporting facilities around the beach are complete. The coast is not only lined with dense flame trees, banyan trees and other green plants forming a natural sunshade belt, but also equipped with leisure seats, shower facilities and characteristic drink stalls to meet the rest needs of tourists. In the early morning, it is an excellent place to watch the sunrise over the sea. The rising sun slowly rises from the sea surface, dyeing the sea water and beach into a warm orange-red color, creating a romantic and moving scene. In the afternoon, you can experience leisure activities such as jet skiing and beach volleyball to feel the vitality of the coast. In the evening, the afterglow of the setting sun sprinkles on the sea surface, sparkling and complementing the skyline of Xiamen Island in the distance, becoming a popular scene for many tourists to capture beautiful moments. As a representative of the integration of natural and humanistic landscapes in Gulangyu, Gangzaihou Beach not only carries the leisurely atmosphere of the island, but also witnesses the unique charm of Xiamen's coastal tourism. It is a must-visit check-in spot when visiting Gulangyu.

Inclusions: Transportation, Hotel, Breakfast, Lunch, Dinner.

Location: Xiamen City, China

Xiamen Botanical Garden is located in Wanshi Mountain and is a paradise for plant lovers. The garden has rich divisions. The succulent plant area is like a desert plant kingdom, with giant cacti, strange agaves, etc. showing the tenacity of life; the rainforest world has regular spraying, creating a mist - shrouded tropical rainforest atmosphere, and rare plants such as Alsophila spinulosa grow luxuriantly. Taking an electric car can conveniently shuttle through various exhibition areas, saving physical strength and efficiently appreciating diverse plant landscapes. From tropical strange flowers to temperate green plants, a wonderful plant exploration journey starts here.

Zengcuo'an was originally a small Minnan fishing village and has now become a literary and characteristic block in Xiamen. Among the scattered red - brick houses, there are countless creative shops, homestays and food stalls. The aromas of Minnan - characteristic delicacies such as oyster omelettes and satay noodles are tempting, and Internet - famous snacks are constantly being updated. The walls of the streets are full of literary graffiti. You may encounter a small shop with folk song performances at the corner, full of youthful vitality and artistic atmosphere. Here, you can not only taste authentic Minnan flavors but also feel the literary and slow life of Xiamen. It is a check - in place of the “literary fishing village” loved by young tourists.

Hulishan Fortress is a modern military fortress site and is known as “the gateway of Bamin, the key to the southern sky”. The most shocking thing in the park is the Krupp cannon. This giant coastal cannon was made in Germany and once played an important defensive role in history. It is still majestic today. The fort buildings are built along the mountain. Facilities such as tunnels and barracks are well - preserved. By combining real scenes and exhibitions, tourists can understand the modern coastal defense history, watch wonderful performances of the red - barbarian artillery drill by the Qing soldiers, and feel the past military atmosphere and historical heaviness.

Introduction to Xiamen Zhongshan Road Pedestrian Street  Zhongshan Road Pedestrian Street in Xiamen is the oldest commercial main road in the city. Located in the city center, it is about 1.2 kilometers long and famous for its strong Nanyang arcade architectural style. The arcades on both sides of the street feature red walls, arched windows and crisscrossing corridors and columns, which not only retain Minnan traditional architectural elements but also integrate Nanyang customs, serving as an important symbol of Xiamen's "sea garden" urban style.

It gathers many time-honored brands of Xiamen, such as Huang Zehe Peanut Soup and Wu Zaitian Snacks, where Minnan characteristic cuisines interweave with modern trendy catering. At the same time, there are both department stores and fashion brand stores to meet shopping needs, as well as cultural and creative shops and souvenir stores to convey local culture. When the lights are on at night, the arcades are dotted with light and shadow. Wandering here, you can not only feel the historical depth of the century-old commercial street but also experience the prosperous market atmosphere of Xiamen, making it a must-visit place for tourists to feel the urban culture and life charm of Xiamen.

Inclusions: Transportation, Hotel, Breakfast, Lunch, Dinner.

Location: Zhangzhou City, China

Introduction to Xiamen Jimei School Village Jimei School Village is located in Jimei District, Xiamen. Founded in the early 20th century by the famous patriotic overseas Chinese Mr. Tan Kah Kee, it is a unique area integrating education, culture and tourism. It is not a "village" in the traditional sense, but an educational cluster covering multiple schools. Its architecture combines Minnan traditional swallow-tail ridges, red brick walls with Nanyang arcade and arch styles, featuring bright colors and regular layout. The buildings by the Dragon Boat Pool are reflected in the water, presenting an elegant and unique scenery. It is not only the carrier of Tan Kah Kee's spirit, but also has cultural landmarks such as the Tan Kah Kee Memorial Hall and Ao Garden, showing the history of overseas Chinese patriotism and school-running. Every Dragon Boat Festival, dragon boat races are held in the Dragon Boat Pool, which is very lively. When wandering here on usual days, the scholarly atmosphere of the institutions and Minnan customs blend. You can not only feel the strong humanistic atmosphere, but also appreciate the architectural aesthetics of the combination of Chinese and Western styles, making it a must-visit place in Xiamen with both cultural heritage and landscape value.

Introduction to Xiamen Metro Line 1 Xiamen Metro Line 1 is the first metro line opened in Xiamen. Connecting Siming District, Huli District and Jimei District, it has a total length of about 30.3 kilometers and 24 stations, serving as an important transportation artery linking Xiamen Island with the surrounding areas. Its most distinctive feature is the sea-crossing section (from Gaoqi Station to Jimei School Village Station). After exiting the tunnel, the train runs on an elevated track along the sea surface. The windows are like moving viewing frames, offering a panoramic view of the blue sea, Xinglin Bridge and the coastal scenery. Known as the "sea-view metro", it has become one of Xiamen's Internet-famous check-in spots. In addition to the unique viewing experience, Metro Line 1 also connects transportation hubs such as Xiamen Railway Station and Xiamen North Railway Station, as well as scenic spots like Jimei School Village and Zhongshan Park, greatly facilitating the commuting of citizens and the travel of tourists. With a modern design, complete in-train facilities and smooth operation, the line is not only an efficient transportation carrier, but also a bright business card showcasing the charm of Xiamen as a coastal city, thanks to the unique "metro crossing the sea" landscape.

Introduction to Xiamen Old Courtyard Scenic Area Located in Jimei District, Xiamen, the Old Courtyard Scenic Area is a theme scenic spot centered on Minnan folk culture and the struggle history of overseas Chinese. It is divided into two major parts: the Folk Culture Scenic Area and the "Legend of Minnan" Show Venue. The Folk Culture Scenic Area restores traditional Minnan ancient houses and market street scenes. Through physical displays and interactive experiences, it showcases Minnan folk customs such as weddings, farming, and festivals, allowing tourists to immerse themselves in the charm of Minnan traditional culture. The core performance in the scenic area, "Legend of Minnan" Show, uses a super-large indoor real-scene stage and 3D special effects of water, land and air. With "going to Nanyang" as the main story line, it interprets the history of Minnan people crossing the ocean and striving for entrepreneurship, with a shocking scene and a touching plot. In addition, the scenic area also has characteristic exhibition areas such as the Mazu Culture Area, which combines cultural display and leisure experience functions, and is a characteristic cultural tourism destination for understanding Minnan culture and feeling the spirit of overseas Chinese.

Legend of Minnan Show is the core performance project of the Old Courtyard Scenic Area. Taking Minnan’s historical culture as the thread, it leverages a 3D stage combining water, land, and air elements, integrating high - difficulty acrobatics, splendid dances, and realistic special effects. From the Minnan ancestors pioneering their homeland, to the struggle of going to Nanyang, and then to the deep bond across the Taiwan Strait, it vividly presents the diversity and inheritance of Minnan culture. The performance has grand scenes, like the sea battle with towering waves and dazzling aerial wire stunts. It enables the audience to deeply appreciate the humanistic charm and spiritual strength of Minnan amid audio - visual shocks.

Shapowei was once Xiamens fishing port and has now transformed into an art and cultural block. The old docks and fishing boats still preserve traces of the fishing port, while the coastal factories and warehouses have been renovated into creative studios, art galleries, and trendy shops. Graffiti and murals adorn the streets, pervading an artistic atmosphere. There are avant - garde art exhibitions and Minnan - featured food markets here. During the day, you can stroll through creative shops and take photos with art installations; at night, bars and restaurants come alive. The blend of the old and new, the bustle of the traditional fishing port and the fashionable artistic vibe, makes it a gathering place for Xiamen’s literary youths.

Inclusions: Transportation, Hotel, Breakfast, Lunch, Dinner.

Location: Xiamen City, China

Begin the day in Jimei School Village, founded by the visionary philanthropist Tan Kah Kee, whose dedication to education shaped generations. Stroll through Jiageng Park, where memorial halls and pavilions celebrate his life and contributions, and admire the tranquil Dragon Boat Pool, a scenic spot deeply tied to local traditions. In the afternoon, ascend the Sea Pearl Tower for panoramic views of Xiamen’s coastline and cityscape, a perfect vantage point to appreciate the harmony between sea and city. This day highlights the cultural pride and modern beauty of Xiamen.

Inclusions: Transportation, Hotel, Breakfast, Lunch, Dinner.

Location: Xiamen City, China

Introduction to Yunshuiyao Tulou Scenic Area in Zhangzhou Yunshuiyao Tulou Scenic Area in Zhangzhou is located in Nanjing County, Zhangzhou City. Although under the jurisdiction of Zhangzhou, it is often included in the classic tourist routes around Xiamen due to its proximity to Xiamen. The core of the scenic area consists of "Yunshuiyao Ancient Town" (originally named Changjiao Village) and several Hakka tulou buildings, which gained fame because they were featured in the movie Yunshuiyao. In the ancient town, clusters of thousand-year-old banyan trees block the sky and the sun. Cobblestone ancient roads wind along the stream, with gurgling streams and simple stone-pier bridges, showing the tranquility of the countryside. Hegui Lou (a square tulou built on a marsh) and Huaiyuan Lou (a sophisticated circular tulou) are scattered around. Made of raw soil, tulou buildings have both residential and defensive functions, embodying the architectural wisdom of the Hakka people. Wandering here, tourists can feel the inheritance of Hakka culture and experience the lifestyle charm of tulou dwellers, making it a characteristic scenic area integrating natural landscapes and cultural heritage.

Hegui Lou is a classic tulou in the Yunshuiyao Tulou Scenic Area. Built on a marsh, it uses special construction techniques and remains solid after over 200 years. The square - shaped tulou has five floors. The ground floor serves as kitchens and storage rooms, with residential floors above and a watchtower on the top floor. The spatial layout of the ancestral hall and other interiors reflects Hakka family culture. The name “Hegui” embodies the Hakka concepts of harmony and valuing virtues. Entering Hegui Lou, you can feel the wisdom of Hakka architecture, understand the Hakka lifestyle of clan living and inheriting family culture, and it is an important carrier for experiencing the humanity of Hakka tulous.

Yunshuiyao Ancient Town (formerly Changjiao Village) gained fame through a movie. The town preserves the original Hakka style. The cluster of thousand - year - old banyans has intricate roots and lush branches, like giant green umbrellas shading the ancient roads. Clear streams flow through the town, and the simple stone - pier bridges, with pedestrians pacing on them, form poetic scenes. Tulous along the banks are scattered, blending with the countryside and mountains. Listen to birdsong in the morning, admire sunset clouds in the evening, and sleep to the sound of streams at night. Here, time slows down, and tourists can escape the hustle and bustle, feeling the tranquility, primitiveness, and natural beauty of the Hakka ancient town.

Huaiyuan Lou is an exquisitely crafted tulou in the Yunshuiyao Tulou Scenic Area. As a circular building, its name “Huaiyuan” implies “longing for the distant”, full of the Hakka people’s yearning for relatives afar and expectations for family inheritance. The interior of the tulou has a strong cultural atmosphere. The ancestral hall “Sishi Room” is beautifully decorated, with couplets and murals conveying Confucian culture. The building shows great wisdom in design aspects like moisture - proofing and ventilation and remains well - preserved over time. Stepping into Huaiyuan Lou, you can appreciate the aesthetic of Hakka architecture, understand the inheritance of Hakka clan culture, and feel the warmth and strength carried by the tulou as a “family fortress”.

Zhongxing Lou is a tulou building. Accessible for Climbing allows tourists to deeply experience the internal space of the tulou and the view from the height. Climbing up, you can overlook the tulou cluster and the surrounding mountains, waters, and countryside. The layout of circular or square tulous and the style of Hakka villages come into full view. Traces of Hakka life are preserved inside the building, from the primitive wooden stairs to the furnishings of living rooms. You can feel the traditional lifestyle of the Hakka people, understand the residential functions of tulous and the characteristics of clan living, adding a unique perspective to exploring Hakka tulou culture.

Inclusions: Transportation, Hotel, Breakfast, Lunch, Dinner.

Location: Xiamen City, China

The coastal section of the Shanhai Health Trail is a characteristic urban slow - travel system in Xiamen. The trail is built along mountains and seas, either erected beside the coastline or winding through forests. Viewing platforms and leisure stations are set along the way. Strolling on it, one side is the vast sea with waves crashing against the shore and ships coming and going; the other side is lush mountains and forests dotted with flowers. You can watch the sunrise in the morning and enjoy the sunset in the evening, feeling the sea breeze and breathing fresh air. It exercises both body and mind and offers a full view of the stunning scenery where Xiamen’s mountains and seas blend. It is a popular choice for citizens and tourists to get close to nature and relax and exercise.

SM City Plaza is a well - known large - scale commercial complex in Xiamen, gathering diverse formats like shopping, dining, and entertainment. Fashion brand stores meet the needs of trendy shopping, and restaurants at home and abroad gather flavors from various regions. Cinemas, children’s amusement areas, etc., enrich the leisure experience. The plaza has an open space and modern architectural design. Themed activities and art exhibitions are often held during festivals. Whether purchasing fashionable items, tasting special cuisines, or relaxing and having fun with family and friends, you can find abundant choices here. It is an important showcase of Xiamen’s urban commercial vitality and consumption experience.

Plane departure 17:55

Inclusions: Transportation, Breakfast.

7D/6N – Legends of Xiamen
DEPARTING

2026-05-05

  • Adult: $1,659.00
  • Children: $1,609.00
7D/6N – Legends of Xiamen
DEPARTING

2026-05-14

  • Adult: $1,659.00
  • Children: $1,609.00
7D/6N – Legends of Xiamen
DEPARTING

2026-05-26

  • Adult: $1,659.00
  • Children: $1,609.00

1. GENERAL MATTERS RELATING TO PACKAGE TOURS

1.1. The details of your Package Tour will be set out in the applicable tour itinerary (the “Itinerary”). Upon us issuing the Itinerary to you, the Itinerary shall be deemed to form part of these Terms and Conditions, except where otherwise specifically stated in the Itinerary. If there is any inconsistency between the terms of the Itinerary and these Terms and Conditions, the terms of these Terms and Conditions shall prevail.

 

1.2. Any fees and/or expenses which are not expressly referred to in any or all of the following documents shall not be included in the price of the Package Tour, and such fees and/or expenses shall be chargeable to and fully payable by you directly:

 

    1.2.1. The Itinerary;

    1.2.2. These Terms and Conditions; and/or

    1.2.3. The Booking Statement.

 

1.3. Without prejudice to the generality of Clause 1.2, the price of the Package Tour set out in the Booking Statement shall not include the following, all of which shall be, if applicable, chargeable to and fully payable by you directly:

 

   1.3.1. Airport taxes, airport security taxes, airline insurance surcharges, fuel taxes, visa fees, costs of travel insurance, customs user fees, and other service or miscellaneous fees which may be chargeable by the airlines and airport authorities;

    1.3.2. Fees for laundry services, excess baggage charges, beverages, room service, and other miscellaneous fees which may be chargeable by hoteliers;

    1.3.3. Gratuities to drivers, tour leaders and/or local guides, and tips to hotel porters;

    1.3.4. Taxes, duties, or levies imposed by any governmental or regulatory authority; and/or

    1.3.5. Your personal expenses.

 

1.4. As used in these Terms and Conditions:

 

    1.4.1. Your “travel group” shall mean you and any other such persons for and on behalf of whom you are intending to make a reservation for a Package Tour; and

    1.4.2. The “Scheduled Departure Date” shall mean the date on which you are to first depart Singapore under your Package Tour.

 

1.5. Without prejudice to anything in Clause 6, accommodation which you are entitled to under the Package Tour shall be specified in the Itinerary. Under our Package Tours, the bed(s) in such accommodation may be single, twin, double-share or triple-share (3 different beds), and may be priced differently at our sole and absolute discretion. For certain types of accommodation, such as, but not limited to, farms and ski resorts, the sharing of bathroom facilities may be necessary. For triple-share rooms, the third bed may be a rollaway bed. You acknowledge and accept that unforeseen exigencies may lead to accommodation not being available in the city mentioned, and that we reserve the right to replace the specified accommodation with an alternative to be made known at least 2 weeks before the Scheduled Departure Date.

 

1.6. We will necessarily have to rely on the services of airlines, transport companies, hoteliers and other third party service providers (collectively, “Third Party Service Providers”) to provide the Package Tours to you. You understand that, in our doing so, we are acting as an intermediary between you and such Third Party Service Providers. While we will endeavour to render reasonable assistance to our customers wherever possible, practices, regulations, and/or policies imposed by Third Party Service Providers are not within our control. Therefore, we shall not be liable, in any way, for any changes made by or acts or omissions on the part of such Third Party Service Providers which affect you or your Package Tour in any way.

 

1.7. In the course of the Package Tour, you may be subject to the respective airlines’ rules, regulations, and conditions of carriage. You shall be fully responsible for ensuring that you comply with such rules, regulations, and conditions of carriage. If you fail to do so, you may not be permitted to board the relevant flights, or may have to make additional payments to the airlines in order to board the relevant flights. In such events, we shall not be responsible for loss, inconvenience, or additional payments you sustain.

 

1.8. Without prejudice to anything in Clause 6, meals, including meals on-board flights, which you are entitled to under the Package Tour, shall be specified in the Itinerary. No refunds or replacements will be provided if such on-board meals are not served for any reason.

 

1.9. Any person under 18 years of age in your travel group as at the Scheduled Departure Date must be accompanied by an adult. If any person under 18 years old in your travel group is travelling with an adult other than his or her parent or official guardian, his or her parent or official guardian is required to fill up an “Unaccompanied Minor and Handling Assistance Waiver” form, which you shall be fully responsible to ensure you procure from us. You shall further be fully responsible for ensuring that you comply with the requirements of any relevant airline and/or regulatory authority relating to minors travelling.

 

1.10. If you or anyone in your travel group is pregnant, you shall be fully responsible for ensuring that you procure a doctor’s memorandum stating that you and/or they are fit for travel. Notwithstanding any such doctor’s memorandum, in the event that any Third Party Service Providers, including but not limited to airlines or cruise companies, refuse to allow any pregnant traveller to undertake certain activities, including but not limited to boarding a flight or cruise, no refund shall be payable by us. For the avoidance of doubt, such event shall not be an event falling within the definition of Clause 5.1.

 

1.11. Any persons below the age of 12 years old (as of the date of return to Singapore at the end of the Package Tour) may, subject to applicable Third Party Service Providers’ terms and conditions, be eligible for child fare rates. While we will use all reasonable endeavours to procure such rates for you, we cannot guarantee that we will obtain them even if they are stated by the Third Party Service Providers as being available and/or applicable.

 

1.12. While we will use all reasonable endeavours to accommodate and make reasonable arrangements for travellers with special needs, we shall not be responsible if we are unable to effect any requested arrangements or for any delay or missed activities experienced for travellers with special needs. Without prejudice to the generality of the foregoing portion of this Clause, in the event that any Third Party Service Providers, including but not limited to airlines and hotels, are unable or unwilling to permit any traveller with special needs to undertake certain activities, we shall not be liable for the same and no refund shall be payable by us. For the avoidance of doubt, such event shall not be an event falling within the definition of Clause 5.1.

 

1.13. Notwithstanding anything in these Terms and Conditions, we shall retain the sole and absolute discretion to refuse to allow an individual to travel if he or she, in our opinion, is:

 

    1.13.1. Physically or mentally unfit to travel;

    1.13.2. Will or may require care beyond that which can reasonably be provided in connection with the Package Tour; and/or

    1.13.3. Is likely to endanger the health or safety, or impair the comfort and enjoyment of the other travellers.

 

1.14. We are entitled to exercise our discretion under Clause 1.13 at any time before the travel group boards the first flight out of Singapore under the applicable Package Tour; and in the event that we do so, no refund shall be payable by us. For the avoidance of doubt, our exercise of our discretion to refuse to allow an individual to travel under Clause 1.13 shall not be an event falling within the definition of Clause 5.1.

 

1.15. All payments intended and/or required to be made to us, whether in connection with reservation for Package Tours, anything in these Terms and Conditions, or otherwise, must be made by cash, NETS, cheque (subject to the following portion of this Clause), credit card, or valid travel gift vouchers (subject to the applicable terms and conditions of such vouchers). Cheques must be presented to us at least 3 working days before the applicable due date for the payment which they purport to be in respect of, and if payment is made by cheque, we will consider such payment received only when the funds intended to be paid under that cheque reaches our account. All payments made to us must be in Singapore Dollars.

2. MAKING OF YOUR RESERVATION AND PAYMENT OF DEPOSIT

2.1. A reservation for a Package Tour shall be treated as confirmed only when:

 

   2.1.1. You have paid the applicable deposit (the “Deposit”) as defined in Clause 2.2; and

   2.1.2. Within 3 days of payment of the Deposit, you submit to us: accurate and complete details of the passports of all persons in your travel group.

 

2.2. Subject to Clause 2.3, the Deposit shall be:

Destination of Package Tour

Minimum deposit per traveller within your travel group

China

S$ 750.00

All other destinations
(except below stated)

S$ 1,000.00

Finland/Iceland/Sweden/
Norway/Kenya/Tanzania/
Exclusive flight
departures

S$ 2,000.00

South AmericaS$ 4,000.00

 

2.3. We reserve the right to, in our sole and absolute discretion, change the chargeable Deposit. We may also, in our sole and absolute discretion, charge a different Deposit from customer to customer and/or from Package Tour to Package Tour.

 

2.4. If you do not submit the documents contemplated to be submitted to us under Clause 2.1.2 within 3 days of payment of the Deposit, we have the right to deem you as having withdrawn your reservation. In these circumstances, your reservation will be cancelled and any Deposit paid to us will be forfeited and not be refunded to you.

 

2.5. You shall be fully responsible for informing us of any special request that you or anyone in your travel group may have, including but not limited to special dietary requirements, special seating arrangements on flights, requests for adjoining rooms in accommodations, requests for a smoking room, or requests in relation to travellers with special needs when you first make a reservation with us. You acknowledge that the requests you make under this Clause may be met only with the cooperation of Third Party Service Providers; and therefore, while we will endeavour to assist you in having your requests met, we cannot guarantee the same, and we will not be responsible if any such request is not or cannot be met for any reason.

3. CONFIRMATION OF RESERVATION AND FULL PAYMENT

3.1. Your reservation for a Package Tour shall only be treated as confirmed upon notification to you by us in writing of the same; and if your Package Tour is not confirmed in accordance with this Clause, you and your travel group shall not be entitled to any benefits of a Package Tour. For the avoidance of doubt and without prejudice to the foregoing portion of this Clause, none of the following shall be construed as us confirming your reservation for a Package Tour:

 

    3.1.1. Your making of a reservation for a Package Tour, whether or not in accordance with Clause 2.1; and/or

    3.1.2. The issuance of a Booking Statement to you.

 

3.2. Notwithstanding anything in these Terms and Conditions, we shall retain the sole and absolute discretion as to whether to confirm your reservation for a Package Tour.

 

3.3. As used in these Terms and Conditions, “Minimum Group Size” shall mean the minimum number of persons who we have determined must be travelling on and partaking in the Package Tour on the Scheduled Departure Date; and the Minimum Group Size shall be determined by us in our sole and absolute discretion from time to time.

 

3.4. In deciding whether to confirm your reservation for a Package Tour, we may consider, among other things, the total number of persons (including your travel group) who have paid Deposits for the particular Package Tour. If, we deem, in our sole and absolute discretion, that there will, at the Scheduled Departure Date, be insufficient such persons to fulfil the Minimum Group Size, we shall be entitled to reject your reservation, in which case we shall be deemed to have cancelled your reservations for the Package Tour in accordance with Clause 5 below.

 

3.5. After we confirm your reservation for a Package Tour, you must make full payment for your Package Tour at least 30 days before the Scheduled Departure Date under the said Package Tour. Such full payment shall mean payment of all of the following:

 

    3.5.1. The price   of   the   Package   Tour   as   stated in the Booking Statement or any amendments thereof notified to you less the Deposit received by us from you; and
    3.5.2. Where applicable, any other payment that we have notified you as being payable to us.

 

3.6. You shall be responsible for ensuring that any payment made to us, whether in accordance with Clause 3.5 or otherwise, is received by us on or before the payment deadline set out in Clause 3.5. If payment is made to us by cheque, we will consider such payment received only when the funds intended to be paid under that cheque reaches our account.

 

3.7. If payment is not received by us from you by the deadline set out in Clause 3.5, your reservation shall be deemed to have been cancelled by you pursuant to Clause 4.1; and you shall be deemed to have served Your Cancellation Notice (as defined in the afore mentioned Clause) on the date after the day on which the deadline set out in Clause 3.5 lapses.

4. CANCELLATION BY THE CUSTOMER

4.1. Except where specified to the contrary in these Terms and Conditions and any other document these Terms and Conditions incorporate, you may cancel your reservation at any time before the Scheduled Departure Date by serving on us a notice in writing of the same (“Your Cancellation Notice”). For every cancellation by you, you must pay the cancellation fee (the “Cancellation Fee”) defined in Clause 4.2.

 

4.2. Subject to Clauses 4.3, 4.6 and 4.9, the Cancellation Fee shall be:

Number of days between our receipt of Your Cancellation Notice and the Scheduled Departure Date

Cancellation fee per traveller within your travel group

Package Tours under Asia and Long Haul Travel Centre

Package Tours under China Travel Centre

35 days and above

The higher of: 25% of the full price of the Package Tour; or 100% of Deposit

100% of Deposit

15 -34 days

The higher of: 50% of the full price of the Package Tour; or 100% of Deposit

The higher of: 50% of the full price of the Package Tour; or 100% of Deposit

8 -14 days

75% of the full price of the Package Tour

The higher of: 75% of the full price of the Package Tour; or 100% of Deposit

7 days and below

100% of the full price of the Package Tour

100% of the full price of the Package Tour

 

4.3. The Cancellation Fee shall also, in addition to the amount set out in Clause 4.2, include any non-refundable air tickets, airport taxes, surcharges or any other fees imposed by the relevant airlines and/or other Third Party Service Providers and payable by us in connection with your reservation for a Package Tour and/or Your Cancellation Notice.

 

4.4. Upon our receipt of Your Cancellation Notice, we shall endeavour to inform you of the Cancellation Fee payable as soon as possible. Upon such notification to you, we shall immediately apply the Deposit towards payment of the Cancellation Fee, and any outstanding portion of the Cancellation Fee that cannot be covered by the application of the Deposit shall be paid by you within 3 days of such notification.

 

4.5. Subject to Clause 4.6, should we obtain a refund of airport taxes, surcharges, or any other fees imposed by the airlines and/or other Third Party Service Providers which were payable by us in connection with your reservation for a Package Tour before our notification to you of the Cancellation Fee pursuant to Clause 4.4, such airport taxes, surcharges, and fees shall not be included in the Cancellation Fee to the extent that they were refunded to us.

 

4.6. We shall have the sole and absolute discretion to charge an administrative fee of S$250.00 for any cancellation of your reservation; and in the event we do so, such administrative fee shall be added to the Cancellation Fee notified to you pursuant to Clause 4.4.

 

4.7. A change of departure date, traveller’s name (other than correction of typographical errors) and/or type of Package Tour shall be deemed a cancellation pursuant to Clause 4.1, and you shall be deemed to have served Your Cancellation Notice on the date on which such request for the change is made.

 

4.8. If all of the requirements stipulated in this Clause 4.8 are fulfilled, then notwithstanding anything to the contrary in these Terms and Conditions, the applicable Cancellation Fee shall only comprise the administrative fee referred to in Clause 4.6 and any non-refundable fees imposed by other Third Party Service Providers and payable by us in connection with your reservation for a Package Tour and/or Your Cancellation Notice. The requirements for this Clause to apply are:

 

    4.8.1. Your Cancellation Notice is in respect of your reservation for a land-only Package Tour; and

    4.8.2. The Singapore Ministry of Foreign Affairs has issued a travel advisory or notice which expressly advises against travel to one or more of the destinations included in the said Package Tour during the proposed period of travel under the same; and such advisory or notice precedes Your Cancellation Notice referred to in Clause 4.8.1.

 

4.9. You shall be responsible for ensuring that Your Cancellation Notice, whether served in accordance with Clause 4.1 or otherwise, is received by us.

5. CANCELLATION BY THE COMPANY

5.1. Subject to Clause 5.4, a “Cancellation Event” is deemed to have taken place if we have determined, in our sole and absolute discretion, that any of the following has or have occurred:

 

    5.1.1. The Package Tour cannot be fulfilled due to any reason(s) beyond our control, including but not limited to a mechanical breakdown, an act of God, earthquake, fire, tsunami or other natural disasters, weather conditions, war, civil unrest or terrorist attacks, government or legislative actions, strikes and labour unrest, diseases or pandemics, compulsory quarantines, travel restrictions imposed by the Singapore government or the governments of countries you are visiting under the Package Tour, or any event which would render the provision of the Package Tour by us to you impossible or radically different from as contemplated by us at the point of issuance of the Itinerary to you;

    5.1.2. Without prejudice to the generality of Clause 5.1.1, Third Party Service Providers, for reasons unknown or not reasonably foreseeable to us, have done or omitted to do anything which would cause our providing of the Package Tour to be impossible or radically different from as contemplated by us at the point of issuance of the Itinerary to you; and/or

    5.1.3. It is not reasonably foreseeable that the Minimum Group Size will be fulfilled by the Scheduled Departure Date.

 

5.2. Upon the occurrence of a Cancellation Event and subject to Clause 5.4, we shall endeavour to notify you as soon as possible that your reservation for the Package Tour (the “Original Package Tour”) has to be cancelled, and we shall offer one or more of the following options to you:

   

    5.2.1. We may offer an alternative Package Tour which is, in our sole and absolute discretion, comparable in value; and if you accept such offer, any difference in value between the Original Package Tour and the alternative Package Tour shall be topped up by you or refunded by us (in accordance with Clause 9.3), as the case may be;

    5.2.2. We may offer that payments received from you in respect of the Original Package Tour are to be retained as credit notes, which you may use to purchase services, including but not limited to Package Tours, from us at a later date and subject to availability; and/or

    5.2.3. We may offer a full refund of all payments received from you in respect of the Original Package Tour through your original mode of payment.

 

5.3. For the avoidance of doubt, we shall retain the sole and absolute discretion to decide on which of the options set out in Clauses 5.2.1, 5.2.2 and/or 5.2.3 are to be offered to you, and our decision shall be final. Further, if your reservation has to be cancelled pursuant to Clauses 5.1 and 5.2, you shall not be entitled to request for any other recourse or relief from us except for those set out in Clauses 5.2.1, 5.2.2 and/or 5.2.3.

 

5.4. Nothing in Clause 5 shall apply in any and all of the following situations:

 

    5.4.1. If, at any time, you or any member of your travel group are or is placed on compulsory quarantine by any government or regulatory authority;

    5.4.2. If, at any time, you or any member of your travel group are or is deported or refused entry by the immigration authorities of any country, including Singapore, for any reason; and/or

    5.4.3. If, at any time, you or any member of your travel group are or is refused entry onto any flight contemplated to be boarded during the Package Tour.

 

5.5. For the avoidance of doubt, if any of the events referred to in Clause 5.4 occur, we shall not be obliged to offer you any of the options set out in Clause 5.2. You are therefore strongly encouraged to maintain the travel insurance as referred to in Clause 10.5.

6. AMENDMENT TO PACKAGE TOUR BY THE CUSTOMER

6.1. All of your, and your travel group’s, rights and entitlements in relation to any Package Tour booked with us are personal to you and the members of your travel group (as the case may be) and may not be assigned without our express written consent.

 

6.2. Without limiting the effect of Clause 4.7 in any way, you may submit a written request for an amendment to the details of a reservation, including but not limited to rectification of typographical errors in a traveller’s name, changes to flight itinerary, changes to accommodation sharing, extension of stay or deviation from the Itinerary, at any time. Such written request shall be made to us at least 1 month before the schedule departure date of the tour. You shall be responsible for all charges and administrative fees that may be incurred and/or charged by us in attempting to effect the change, regardless of whether or not the change is eventually possible. We will endeavour to accommodate or facilitate your request, but this shall not be construed as a guarantee that it will be effected. For the avoidance of doubt, we will not entertain requests to amend the dates and timings of flights except where such requests relate to flight deviations or extensions of travel.

 

6.3. Where the change is possible, you shall be responsible for all charges and administrative fees incurred and/or charged by us and/or Third Party Service Providers in connection with the same.

7. AMENDMENT TO PACKAGE TOUR BY THE COMPANY

7.1. Nothing in this Clause 7 shall limit the operation of Clause 5 in anyway.

 

7.2. An “Amendment Event” is deemed to have taken place if we have determined, in our sole and absolute discretion, that any component(s) of the itinerary for the Package Tour cannot be fulfilled, or if any change(s) to such itinerary are necessitated, due to any reason(s) beyond our control, including but not limited to an act of God, earthquake, fire, tsunami or other natural disasters, weather conditions, war, civil unrest or terrorist attacks, government or legislative actions, strikes and labour unrest, diseases or pandemics, compulsory quarantines, travel restrictions imposed by the Singapore government or the governments of countries you are visiting under the Package Tour, or any event which would render the provision of the Package Tour by us to you impossible or radically different from as contemplated by us at the point of issuance of the Itinerary to you.

 

7.3. Upon the occurrence of an Amendment Event, we shall endeavour to notify you of the same as soon as possible, and we may offer one or more of the following options to you:

 

    7.3.1. We may offer a replacement of the part of the Package Tour which cannot be carried out with a component which is, in our sole and absolute discretion, comparable in value; and if you accept such offer, any difference in value between the original Package Tour and the alternative or amended Package Tour shall be topped up by you or refunded by us, as the case may be; and/or

    7.3.2. We may offer a cash refund of a sum equivalent to the value of the component of the Package Tour which cannot be carried out, such value to be determined by us in our sole and absolute discretion, and provided that the payments received from you for the Package Tour are in excess of such monetary equivalent.

 

7.4. For avoidance of doubt, we shall retain the sole and absolute discretion to decide on which of the options set out in Clauses 7.3.1 and/or 7.3.2 are to be offered to you, and our decision shall be final. Further, upon the occurrence of an Amendment Event, you shall not be entitled to request for any other recourse or relief from us except for those set out in Clauses 7.3.1 and/or 7.3.2.

 

7.5. Nothing in Clause 7 shall apply in any of the situations referred to in Clause 5.4; and, for avoidance of doubt, if any of the events referred to in Clause 5.4 occur, we shall not be obliged to offer you any of the options set out in Clause 7.3.

8. ENFORCED AMENDMENT TO OR CANCELLATION OF PACKAGE TOUR DUE TO PANDEMICS

8.1. Notwithstanding anything in these Terms and Conditions but subject to Clause 8.2, you shall be fully liable and responsible for all losses, costs, damages, expenses (including due to any delay), inconvenience, personal injury, or additional payments you and/or any member of your travel group sustains as a result of any and all of the following:

    8.1.1. The prevailing travel restrictions imposed by the Singapore government or the governments of countries you are visiting under the Package Tour from time to time; and/or

    8.1.2. You and/or any member of your travel group’s contracting of a communicable disease which, as a result of or in connection with the travel restrictions referred to in Clause 8.1.1, would prevent you and/or such member of your travel group from partaking in any component of the Package Tour in any way, including but not limited to flights between countries (including Singapore).

 

8.2. Clause 8.1 shall not apply if the losses, costs, damages, expenses (including due to any delay), inconvenience, personal injury, or additional payments referred to in the said Clause are deemed, in our sole and absolute discretion, to have been caused by our gross negligence.

9. REFUND POLICY

9.1. Except where otherwise expressly stated in these Terms and Conditions or where agreed between you and us in writing, no refund, discount, or replacement shall be given by us.

 

9.2. We will not issue any refund, discount, or replacement with respect to any arrangements for accommodation, meals, sightseeing tours or other services which are included in the Package Tour but not utilised by you of your own volition or where you amend, cancel or otherwise vary such arrangement, whether before or after the commencement of the Package Tour.

 

9.3. This Clause applies whenever refunds are payable to you under these Terms and Conditions. For payments originally made by you in cash or via NETS, cheque or bank transfer, refunds will be made by way of cheque and will generally be processed within 2 to 4 weeks from the date of cancellation. For payments originally made by you through credit card, refunds will be made via the respective credit card company and will generally be processed within 4 to 6 weeks from the date of cancellation. For payments originally made by you via travel gift voucher, refunds will be made via a credit note to be issued by us and will generally be processed within 4 to 6 weeks from the date of cancellation. The refund process may take longer during peak seasons, due to the increase in transaction volume, and we shall not be responsible for any delay beyond the general processing timeframes set out in this Clause.

10. TRAVEL DOCUMENTS AND TRAVEL INSURANCE

10.1. You and each member of your travel group shall be responsible for ensuring that all passports (or other travel document, as the case may be) of persons within your travel group is valid for at least 6 months from the expected date of departure from the last point of departure in the itinerary and that each of such persons has all necessary visas, permits, passes, licences, vaccinations, health certificates and/or other documents or approvals as may be required by the applicable governmental authorities of the destination countries to be visited during the Package Tour.

 

10.2. Without limiting the effect of Clause 10.1 in anyway, we may, from time to time and subject to our sole and absolute discretion, assist a traveller to submit a visa application for a fee, but this shall not be construed as our obligation to do so, or as a guarantee of the outcome or approval of any such application.

 

10.3. You and each member of your travel group shall also be solely responsible for ensuring that his or her name as provided to the Company and reflected in the Booking Statement tallies with the name in his or her passport or travel document. If any amendment to such name is required, all applicable fees charged and/or incurred by us shall be borne by you.

 

10.4. In the event that a reservation for a Package Tour has to be cancelled due to or in connection with your failure to fulfil the requirements set out in Clause 10.1, you shall be deemed to have served Your Cancellation Notice on us on the Scheduled Departure Date.

 

10.5. All travellers are strongly encouraged to obtain a comprehensive travel insurance policy to protect against unforeseen circumstances, such as baggage loss, flight delays, travel agent insolvency, medical emergencies, or changes in government or legislative policies or regulations, such as compulsory quarantines due to or in connection with diseases or pandemics. For avoidance of doubt, we shall not be responsible for any such matters.

11. DATA PROTECTION

11.1. Our privacy policy may be found at https://chanbrothers.com/privacy-policy, and by your making of a reservation for a Package Tour, whether in accordance with Clause 2.1 or otherwise, you, for yourself and for and on behalf of all persons within your travel group, are deemed to agree to all the terms contained within the same.

 

11.2. We will comply with our privacy policy referred to in Clause 11.1. and will at all times comply with all relevant obligations on us governing the collection, use, disclosure and care of your personal data under the Personal Data Protection Act 2012.

 

11.3. In addition to Clauses 11.1 and 11.2, by making of a reservation for a Package Tour for yourself and for and on behalf of all persons within your travel group, you consent to us collecting, using, and disclosing photographs and videos of you and all persons within your travel group, for the purpose of including in our advertising and publicity materials and programmes (such as brochures). Notwithstanding the foregoing portion of this Clause, any traveller who wishes to withdraw his or her consent to our collection or use of any photographs or videos that may feature such traveller, may notify us at [email protected], whereupon we will endeavour, as soon as reasonably practicable, to remove any reference to such traveller from our advertising and publicity materials and programmes, provided always that we shall not be liable to recall or change any such materials or programmes which have already been produced, publicly distributed or disseminated by us prior to receiving such notification; and upon receipt of such notification, we shall be entitled to disallow any traveller from partaking in certain Package Tours to be identified by us in our sole and absolute discretion from time to time, in which case the traveller giving such notification shall be deemed to have served Your Cancellation Notice (as defined in Clause 4.1) on the date of the giving of such notification to us.

12. INDEMNITY

12.1. We shall not be liable for any losses, costs, damages, expenses (including due to any delay), inconvenience, additional payments, or personal injury or death of any person (collectively, the “Losses”) arising from any of the following, whether direct or indirect, and whether reasonably foreseeable by us or not:

    12.1.1. Losses not arising from our gross negligence;

    12.1.2. Losses not arising from a breach of these Terms and Conditions;

    12.1.3. Losses arising from our exercise of our discretion pursuant to Clauses 1.13 and 1.14;

   12.1.4. Losses arising from or in connection with a breach of these Terms and Conditions by you or any member of your travel group, including but not limited to the failure to perform any of your or their obligations hereunder;

    12.1.5. Without prejudice to the generality of Clauses 12.1.1 and 12.1.2, Losses arising from or in connection with actions or omissions of third parties (including but not limited to Third Party Service Providers);

    12.1.6. Losses arising from or in connection with reason(s) beyond our control, including but not limited to a mechanical breakdown, an act of God, earthquake, fire, tsunami or other natural disasters, weather conditions, war, civil unrest or terrorist attacks, government or legislative policies or regulations, strikes and labour unrest, diseases or pandemics, compulsory quarantines, travel restrictions imposed by the Singapore government or the governments of countries you are visiting under the Package Tour, or any event which would render the provision of the Package Tour by us to you impossible or radically different from as contemplated by us at the point of issuance of the Itinerary to you;

   12.1.7. Without limiting the effect of Clause 12.1.5 in any way, Losses arising as a result of you or any member of your travel group being placed on compulsory quarantine by any government or regulatory authority, or you or any member of your travel group being deported or refused entry by the government or immigration authorities of any country for any reason;

   12.1.8. Losses sustained by you or any member of your travel group as a result of the prevailing travel restrictions imposed by the Singapore government or the governments of countries you are visiting under the Package Tour from time to time; or you and/or any member of your travel group’s contracting of a communicable disease which, as a result of or in connection with the said travel restrictions, would prevent you and/or such member of your travel group from partaking in any component of the Package Tour in any way, including but not limited to flights between countries (including Singapore); and/or

   12.1.9. Losses arising from or in connection with a failure by you to follow reasonable instructions, including but not limited to noting and complying with specified check-in and check-out and/or meeting places and times.

 

12.2. For avoidance of doubt, the effect of Clause 12.1 includes but is not limited to us not being obliged in any way to offer you any of the options set out in Clauses 5.2 and/or 7.3 in the event that such Losses are suffered by you.

 

12.3. Without prejudice to Clause 12.1, if, for whatever reason, our liability to you has been established under the law, the maximum extent of such liability and your sole remedy for damages from us (whether in respect of one claim or a series of connected claims), arising out of the failure to comply with or in respect of any obligation of us under these Terms and Conditions, shall be limited to the aggregate sum of all payments of fees received by us from you for the Package Tour in respect of which such liability arose.

 

12.4. You and all members of your travel group agree and undertake to indemnify and hold harmless the Company, our directors, employees, agents, contractors, and servants in respect of all damages, claims, losses, charges and/or expenses, including legal costs, expenses and disbursements incurred (on a full indemnity basis) arising from and/or connected with the lessons (collectively, “Liabilities”), regardless of whether such Liabilities are sustained, incurred or suffered by us during the provision of the Package Tour to you and your travel group, or otherwise.

 

12.5. You agree to pay to us, on a full indemnity basis, all costs and expenses, including but not limited to all legal costs on a solicitor-and-client basis, incurred by us in relation to or in connection with the following:

 

    12.5.1. Any breach of these Terms and Conditions by you and/or any member of your travel group; and

    12.5.2. Without prejudice to the generality of Clause 12.5.1 any enforcement of our rights under these Terms and Conditions.

13. MISCELLANEOUS

13.1. We welcome feedback from our customers. Should you have any feedback or complaint concerning any Package Tour, you may inform our representative during the course of the Package Tour; and if matter cannot be resolved after our representative’s endeavours during the Package Tour, your complaint may be submitted in writing to us at [email protected].

 

13.2. Any dispute arising out of or in connection with these Terms and Conditions, including any question regarding its existence, validity or termination, or any feedback or compliant referred to in Clause 13.1, which cannot be settled through negotiation between you and us shall be first referred to mediation administered by the Singapore Mediation Centre. If the dispute cannot be resolved by mediation within 30 days after the participation of parties in such mediation, parties shall submit the dispute to the non-exclusive jurisdiction of the Singapore Courts.

 

13.3. These Terms and Conditions shall be governed by the laws of the Republic of Singapore.

 

13.4. In the event that any term or condition of these Terms and Conditions are deemed by a competent Court of the Republic of Singapore to be illegal, void, and/or unenforceable, such term or condition shall be ineffective to the extent of such illegality, voidness, and/or unenforceability; but any such illegality, voidness, and/or unenforceability shall not invalidate or render illegal, void or unenforceable any other term or condition herein.

 

13.5. The Contracts (Right Of Third Parties) Act (Cap. 53B) shall not apply to these Terms and Conditions under any circumstances whatsoever; and, aside from the Company and you, no person, company, or any other entity shall have any right to rely on or enforce any of the terms and conditions herein for any purpose.

 

13.6. We shall have the right to, in our sole and absolute discretion and from time to time, change, amend, insert or delete any of these Terms and Conditions. The latest copy of these Terms and Conditions is maintained and made available at https://chanbrothers.com/privacy-policy.
You shall be fully responsible for checking our website at reasonable intervals to update yourself on the latest editions of these Terms and Conditions.

Updated: Mar 2024

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Tour Enquiry: 7D/6N – Legends of Xiamen